Yesterday the Victorian Police tried to use SMS messaging to communicate the need to be bushfire aware to the state’s citizens, which would seem a prudent thing to do when less than a month ago we saw one of the worst natural disasters in our nation’s history. But that hasn’t stopped some people complaining.
It seems that some people are complaining about receiving a fire warning, but not subsequently having their house burnt down, while others feel left out because everyone that they know got the message, but not them. All of these whiners need to shut the hell up, the Black Saturday disaster has everyone in the state nervous and the emergency services are trying to do everything that they can to prevent any more deaths. The message wasn’t panic inducing, and it wasn’t designed to remove the need for rational thought and personal responsibility.
Technical solutions, especially those put together at short notice, will always have edge cases where things don’t work, but that doesn’t mean that you shouldn’t try to meet the needs of the 99% for whom the solution is useful. I think the bigger problem that this highlights is how removed people are from considering their place in a broader community or environment and how little they value personal responsibility.